correspondence clerks

correspondence clerks
эк. тр., амер. клерки по корреспонденции* (по SOC: составляют ответные письма на заказы товаров, требования возмещения ущерба, запросы на кредитную и иную информацию, по поводу просроченных счетов, некорректного выставления счетов, неудовлетворительных услуг и т. д.; их обязанности также могут включать в себя сбор данных для написания писем; входят в подраздел "клерки по информации и документации" в разделе "канцелярские и административные профессии")
See:

Англо-русский экономический словарь.

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